Frequently Asked Questions

  • Chevron down What is a Segway?
  • The Segway Transporter is a self-balancing electronic personal assistive mobility device (EPAMD) designed to go practically anywhere people do. It has two computers and five solid-state gyroscopic accelerometers and tilt sensors (similar to modern jets) that respond to your body’s movements…

    You simply step up onto a flat platform between two wheels (one wheel on your left and one on your right) and hold onto the handlebar. Then, just lean forward to go forward, or lean backward to move backward and tilt the handlebar left or right to turn in that direction. The platform you stand on always stays level, even while traveling up and down hills (much like an escalator) so you remain upright as you glide around your environment.

    Colorado Segway Tours uses the newest, most advanced Generation II model i2SE Transporters.

    You may also CLICK HERE to visit the NH Segway manufacturer’s website (www.segway.com) for more detailed information.

  • Chevron down How far in advance do I have to reserve?
  • Tours often sell out, so please call us (locally at: 303-449-6780 or toll-free: 1-866-642-4919) as soon as possible to preserve an available space for you or your group. Weekend tours sometimes fill to capacity a week in advance, between March and October and 1-3 days in advance for weekday tours. Occasionally we have space for walk-ins, however this is unpredictable and quite limited.

  • Chevron down Is there a limit to the number of people on tours?
  • Yes, to ensure every Segway rider’s safety, the number of people permitted to ride in each tour can be limited. Larger groups may be split into separate reservation times and/or assigned multiple guides.

  • Chevron down Can I take pictures during the tour?
  • Of course! However, to ride properly and keep your hands safely on the handlebar we advise asking your tour guide to take some picture poses.

  • Chevron down Do we go inside building attractions?
  • Our public tours do not enter any buildings, however we effortlessly cover much greater distances than walking tours while still seeing sights in the same “up-close and personal” manner only pedestrians enjoy. The freedom of a carefree glide thru the city must truly be experienced to be appreciated, and given our personal orientation you’ll also know precisely where you want to explore further.

    Private events, conventions and conferences may be setup to visit and operate inside select buildings. Please contact us to coordinate and discuss details.

  • Chevron down Cancellation Notice Policy
  • We do not overbook tours to guarantee that your reservation will be honored and available. As space is also limited when a tour becomes full we must turn away other reservation inquiries for the same time. Therefore upon booking a reservation, the tickets are necessarily non-refundable. A tour may be rescheduled or exchanged for vouchers under certain unpredictable circumstances. NO SHOWS will be charged the full price.

  • Chevron down Weather Policy
  • Our tours take place rain or shine. We have ponchos available should it begin to rain.

    In the rare instance that we’re forced to cancel an event ticket-holders could reschedule their reservation to another time (subject to availability) or a refund will be granted for out of town guests. Colorado Segway Tours reserves the right to cancel a scheduled tour with short notice due to inclement weather such as lightning, storm, heavy rain, high wind and snow. Every effort will be made to maintain normal operations but if we must cancel a tour then guests will be given a refund or vouchers to reserve a later date.

  • Chevron down What should I wear and bring with me?
  • Dress appropriately for the weather. Each Segway PT is equipped with a Handlebar Bag so you can take layers and jackets off and stow them inside. We provide helmets and suggest that you bring bottled water and wear closed, flat shoes. If it’s hot out or you’re sensitive to the sun you may also want to bring along some sun screen.

  • Chevron down Arriving Late
  • If you are not present at the time and place for the start of the scheduled tour, your reservation may be cancelled or abbreviated. If you are running late for any reason, call 303-449-6754 to alert us ASAP so we can make suitable arrangements, if possible.

  • Chevron down Incurred Losses
  • Colorado Segway Tours cannot be held responsible for any loss incurred due to non-refundable air tickets, flight cancellation or travel delay expenses.

  • Chevron down Safety Cancellation
  • Colorado Segway Tours reserves the right to refuse service to participants who endanger the safety of themselves, others or the environment. They may be required to leave the tour and not be given a voucher under these circumstances.

  • Chevron down Can I rent a Segway?
  • Individuals cannot rent our Segways without a guide; however we can rent them to established companies that have adequate commercial general liability insurance coverage. Please call 303-449-6754 to discuss the details.

  • Chevron down Other Policies
  • All participants must sign a liability waiver before the start of their tour. Participants who are under 18 years old must have a parent or supervising adult present to sign for them. Helmets are also required and provided by Colorado Segway Tours at no additional charge.

    Age and weight requirements:

    All participants must be at least 14 years old and weigh between 100 lbs and 260 lbs. Participants 14 to 15 years old must have a parent or supervising adult take the tour with them. Participants who are 16 or 17 years old must have a supervising adult sign the waiver, but that adult’s participation in the tour is optional.

    For safety reasons, pregnant women are not allowed to participate on Segway tours.

  • Chevron down Can I purchase a Segway from Colorado Segway Tours?
  • Yes. Please call us (locally at 303-449-6754, or CLICK HERE to open and submit our contact form in another window, or CLICK HERE to send your own email inquiry to our sales department.

HOURS OF OPERATION:
Monday-Sunday for
Two Hour Tours at
9 am, 12 pm & 4 pm
(modified seasonally)

Privacy Policy

Colorado Segway Tours
Phone 303-449-6780 Phone 866-573-6749
Map Marker

Federal Blvd. & West Highland Park Place,
Denver , CO 80211

 

20th St. & Mapleton Ave., Boulder, CO 80304